1. What if I am advised to notify Bunnerong of a close contact/positive COVID-19?
Please contact Bunnerong’s COVID-19 Safety Coordinator immediately on 0423 522 531.
2. What happens if I am sick or have flu like symptoms?
Please do not attend classes – please advise the office via email and we will arrange a credit to your account. Please follow government guidelines regarding isolation and COVID-19 Testing.
3. What if my child’s school is closed due to COVID-19?
Please do not attend classes – please advise the office via email and we will arrange a credit to your account. Please follow guidelines regarding isolation and COVID19 Testing as advised by the school/institution.
4. What is the size of the venue?
Bunnerong’s total building footprint is approx. 976 m² with the ‘Gym Area’ approximately 830m². Based on the 4m² rule this allows in excess of 200 people to be in the facility. It is noted the current NSW Government restriction is 100 people and Bunnerong will be running sessions for Term 2 with a total considerably less than 100.
5. Can Adults train?
At this stage no. This will be reviewed following NSW Government advice and in consideration to reinstating a number of programs.
6. Do I receive a discount for attending additional classes/hours per week?
All casual classes will run at a standard rate per session with no discount. Due to less classes, combined with increased cleaning and other overheads to ensure we maintain our COVID-19 Plan, we are not able to offer a discount based on hours attended at this stage.
7. Do family discounts remain?
Yes, family discounts will be applied on a weekly basis and will be applied as a credit on your account. Please contact the office after you have booked in.
8. How do I enrol/book into a class?
Casual classes can be booked via the Customer Portal.
9. What do I do if the class I want is full?
Please advise us of the class you are interested in via email firstname.lastname@example.org and if there is enough demand we will do our best to add in an additional class and/or look at providing a combined class.
10. Why are you starting with competitive squads first?
Member Survey results showed a higher desire to return to training compared to the recreational program.
Squad gymnasts train a higher number of hours so will require more time to get back to their post-COVID-19 fitness levels.
Ability to ensure compliance with these squads before adding other classes.
Squads use less hand apparatus and are able to remain on a single piece of equipment and work multiple skills with limited physical contact.
11. How do I create a customer portal log in and password?
Members are required to create a log in and password for the customer portal on our website from a desktop computer not a mobile phone device. Once approved by Bunnerong you will be able to log in via the app and access the online booking system.